Here is a categorized list of frequently asked questions about 3130 Design. This may change often!
THe Small Talk
I am currently based in beautiful Mannheim, Germany. This makes it easy to work with many clients in the United States (particularly the east coast) since I’m usually 6-9 hours ahead.
Speak The Vision, LLC dba 3130 Design is officially based in Hyattsville, Maryland in the United States.
English (native), German (we’ll understand each other, but like many, I still struggle with “die”, “der”, “das”, “den”, “dem”, usw. because…German).
Sure! Reach out on Slack!
Yes, I’m familiar with Elementor Pro, Beaver Builder, Visual Composer, Cornerstone & WordPress’ own Gutenberg builder, but can quickly learn any tool.
Yes! Please contact me if you’re in panic mode. And breathe…
I happily support single-page portfolio sites, eCommerce, worldwide membership sites, and nearly everything in between. Primarily WordPress, but I occasionally support Squarespace websites as well. With regard to industries, I’ve only had once case so far where a potential client’s industry presented a moral conflict for me, so I declined.
Astra, Hello Elementor, GeneratePress, X Theme, Jupiter Theme & many others.
Yes, on a daily basis.
Unfortunately, no. Due to the level of service I aim to provide and the time I dedicate to this, I’ve learned that the best client fit for me are the very active, forward-thinking, income-generating individuals, businesses & organizations.
The Elephant In The Room
All major credit/debit cards (Visa, Amex, Mastercard, Discover) & SEPA (IBAN transfers within Europe). Apple Pay & Google Pay are also accepted.
Currently no, but that day will soon come.
No, cash payments are not accepted.
I could, but choose not to. I honestly feel that type of debt is more dangerous than others.
Payments are securely processed via Stripe.
All payments are one-time or subscription-based to minimize the risk of this happening. However in the unfortunate event that a subscription payment fails, the following sequence will kick in based on paragraph #24 of my Terms & Conditions: “Late payments shall incur additional fees of 1.25% of the balance due, every seven (7) calendar days. The maximum monthly late fee is 5% of the total balance due. All services (website and/or email hosting) shall be SUSPENDED after seven (7) calendar days of non-payment. All services (website and/or email hosting) shall be TERMINATED after fourteen (14) days of non-payment. All data will be archived and made available for retrieval, or shall upon request, be migrated to another platform at the hourly rate applicable at the time of incident.”